Shipping Policy

Shipping Locations

We ship both domestically and internationally to the USA and Canada. Our goal is to get your sleep products to you as quickly and efficiently as possible.

Shipping Carriers
We use a variety of carriers, including USPS, FedEx, UPS, and others, to ensure the best delivery times and rates.

Handling Time
Orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email.

Estimated Shipping Time
For both domestic and international orders (USA and Canada), the shipping time is typically under 5 business days.

Shipping Costs
We offer free shipping promotions from time to time. For express shipping, additional charges will apply, which are clearly indicated during checkout.

Order Tracking
Order tracking is provided for all express shipments, so you can follow your package every step of the way.

Lost or Delayed Packages
If your package is lost or significantly delayed, we will take full responsibility and provide a replacement or refund. However, this does not apply if incorrect address information was provided during the order process. Please make sure all details are correct to avoid delivery issues.

Customs and Duties
For international orders, customs duties or taxes may apply and are the responsibility of the customer. Please check your local import policies.